For More Information:
Chuck Grothaus, 612-770-0026
Ticketing, tracking, work order management, and skills matching now available on one easy-to-use platform
MINNEAPOLIS – Aug. 27, 2013 – Field Nation, a leading provider of independent field service technicians to the information technology (IT) industry, today announced an integration with ConnectWise and the ConnectWise Application Programming Interface (API), enabling it to offer business management solutions through one easy-to-use platform.
ConnectWise develops service management software that integrates CRM, help desk ticket and tracking designed for IT service providers. The Field Nation integration connects ConnectWise tickets to Field Nation’s skilled providers who can service the request.
“We have teamed up with ConnectWise to provide our users with automatic and bi-directional synchronization between the ConnectWise ticketing and tracking system and our work order management and skills matching platform,” said Mynul Khan, Field Nation CEO. “This integrated system will save time, boost efficiency and improve quality of service for IT leaders and their organizations.”
Businesses using ConnectWise to capture real-time requests and issues can also leverage the sophistication of the Field Nation work order management platform. The breadth of Field Nation’s international marketplace can be accessed to source IT professionals who can fix problems and perform service requests nearly any where in the world.
“We are excited to bring Field Nation and its IT sourcing platform to ConnectWise partners,” said Jeannine Edwards, Director, ConnectWise Community “As IT leaders strive to lower costs, Field Nation’s sourcing capabilities will allow partners to maintain systems, both large and small, in a cost effective way.”
For more information about the integration, visit fieldnation.com/connectwise.
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 80,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. For the last 31 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.
About Field Nation
Field Nation (fieldnation.com) is the leading online work platform for connecting businesses and workers. Global enterprises to small local companies use Field Nation’s self-service web portal to find, manage and pay contractors for any specific job – whether that be 1099 or W2, contract, temporary or full time employees. The platform gives workers the opportunity to spend more time actually working rather than just linking. It enables businesses to manage the right talent on demand. Field Nation has more than 40,000 service providers in its network and serves businesses globally.