The State of Contingent Workforce Management 2015-2016: The Future of Work is Here: Part 13

4.7.2016, Written by Annie Wang

The business world is changing. Seemingly by the day, new technologies and strategies are redefining how work is done by pushing today’s enterprises into exciting territory as they seek competitive advantages and fresh sources of business. Within this scenario, the very notion of “talent” is actively shaping how far enterprises can go in terms of innovation, growth, and ultimate business expansion. Talent is today’s most valuable commodity, and as globalization takes its hold on businesses across the world, the dynamics around talent are being revolutionized.

To get a better understanding of this talent and how it is accessed, managed, and optimized in today’s business world, Field Nation contributed to the underwriting of a report conducted by Ardent Partners on “The State of Contingent Workforce Management 2015-2015: The Future of Work is Here.” This report covers the evolution, assessment, performance, and recommended strategies for contingent workforce management leaders so they can improve overall customer workforce management operations and results.

Last week, we looked at an overview of the “independent and freelance” component of the contingent workforce management framework.


The Evolution of CWM Programs (cont.)

SOW Management: The Next Frontier

As explained earlier in this chapter, the realm of complex contingent labor is a critical component of today’s contingent workforce management programs. Because of its fast-growing nature, combined with its “reach” across the greater organization (many of today’s corporate projects leverage non-employee labor in some regard), SOW management must become a strategic imperative for the leaders of today’s CWM programs. However, as shown in Figure 5, this is not the case for the majority of today’s businesses.

Figure 2


Only 28% of enterprises consider SOW management to be a strategic component of their current contingent workforce management programs, a factor that proves that the majority of today’s organizations fail to put more rigorous parameters around a growing, and impactful, sub-category of the non-employee workforce. What is encouraging is that 23% of enterprises are putting tactical measures around SOW management, meaning that in due time, these programs will generate the intelligence and visibility that their more strategic brethren drive today.

Coming Up: We compare the current structure to the future outlook of SOW management within CWM programs

To read the full report, download it now.