Q: Why is there a change?
A: Field Nation has always required Providers to attest that they have certain minimum insurance coverage including $1,000,000 of general liability coverage. The only change is that we are now requiring providers to show evidence of the insurance by uploading a current, valid certificate of insurance.
Q: What is the Field Nation coverage?
A: Field Nation’s general liability insurance covers general liability and professional liability (errors and omissions) claims for (1) work orders performed through the Field Nation marketplace platform and (2) where the provider does not have general liability insurance. This coverage does not extend to any work that is not directly related to the Field Nation marketplace platform.
Q: What is general liability insurance?
A: General liability insurance protects a business (you) from a variety of claims for bodily injury and damage to someone else’s property that arise from your business operation.
Q: Why is general liability insurance important?
A: A claim for property damage or bodily injury can be devastating to a provider’s business operations and potentially his or her personal assets. General liability insurance provides a layer of protection in the event of an accident or incident that causes bodily injury to another or damage to someone else’s property.
Q: What is professional liability insurance?
A: Professional liability insurance, also known as errors & omissions (E&O), is a form of liability insurance that protects professional advice- and service-providing businesses (you) from claims made by a client, and damages awarded in the case of negligence or other potential errors.
Q: Why is professional liability insurance important?
A: A typical general liability insurance policy will only respond to a bodily injury, property damage or personal injury claim, whereas various professional services and products can give rise to legal claims without causing any of the specific types of harm covered by general liability policies. Common claims that professional liability insurance covers are negligence and inaccurate advice (an error or omission).
Q: I already have general liability and/or professional liability insurance and have a current certificate of insurance (COI) uploaded in my profile. What does this mean for me?
A: If you have general liability and/or professional liability (errors and omissions) insurance and a certificate of insurance in your profile, there is no change. You can continue to complete work on the Field Nation platform.
Q: I already have general liability and/or professional liability insurance, but I do not have a certificate of insurance uploaded in my profile. What does this mean for me?
A: You should upload your certificate of insurance to your profile as soon as possible. Once your certificate of insurance is uploaded, you will see no change. You can continue to complete work on the Field Nation platform. If you do not upload your certificate of insurance, you will be subject to the Field Nation general liability insurance fee. Upload your COI here.
Q: I do not have general liability and/or professional liability insurance? What does this mean for me?
A: If you do not have general liability and/or professional liability (errors and omissions) insurance, you should contact your insurance agent and consider getting the appropriate coverage for your business and activities. You are still required to have and attest that you have insurance coverage before accepting work orders on the Field Nation platform (see the Field Nation Work Order Terms and Conditions).
Q: What happens if I do not upload my certificate of insurance to my profile on Field Nation?
A: If you do not provide a current, valid certificate of insurance to evidence of your insurance coverage in your profile, the Field Nation insurance fee will be deducted from your payment for all work orders on the Field Nation marketplace platform.
Q: When is the Field Nation insurance fee effective?
A: The Field Nation insurance fee will be collected from any work orders that are approved for payment after March 1, 2015. This fee will only be applied if you do not have a valid certificate of insurance in your Field Nation profile.
Q: What is Hanover Insurance?
A: Field Nation has partnered with Hanover, an independent insurance agency, to offer competitive insurance packages to you. Field Nation neither makes money on nor endorses these insurance products or plans. We want to make sure that each and every provider has an option to compare coverage and prices with their current plans and to pick the plan that is best suited to his or her specific needs.
Q: Does Field Nation receive a commission for new Hanover Insurance Plans?
Q: Do I need to get my insurance through Hanover?
A: No. However, all users on the Field Nation system agree and affirm that they do have general liability coverage of at least U.S. $1M and the workers’ compensation coverage required to perform business in their service area (see the Field Nation Work Order Terms and Conditions). The partnership with Hanover is designed to provide a competitive insurance opportunity for you to investigate and secure the best coverage for your business.
Q: Is insurance I obtain from Hanover only for work I do through Field Nation?
A: No, this insurance is your own independent business policy and covers you per the policies you obtain regardless of where you execute the work.
Q: How do I get more information on these products?
A: Please contact your business insurance agent and/or Hanover. Learn more about Hanover here, or sign-up for Hanover directly. Field Nation does not endorse Hanover. For further questions regarding the Hanover offering, please contact Hanover directly.
Q: What is the total percentage deducted if I do not have an up to date COI in my profile?
A: For all Work Orders: 11.5% Breakdown: Field Nation Service Fee 10% + General Liability Insurance Fee 1.5%.
For Work Order coming through the Field Nation Referral Program To The Referring Provider: 4.5% Breakdown: Field Nation Service Fee 3% + General Liability Insurance Fee 1.5%.
Q: What about W2s run through the platform?
A: No deduction.
Q: What is Occupational Accident Insurance (OAI)?
A: OAI covers the medical costs, lost wages, and rehabilitation from injuries of an independent contractor who is injured during a contract job. In addition to benefiting technicians, OAI also benefits companies that use contractors by offering claims protection in the event of an accident. Technicians on Field Nation are responsible for their own OAI. Clients who want an extra layer of protection in an event of an accident can add OAI coverage.
Q: Why is OAI important?
A: When an employee is injured while working, they are usually covered under their employer’s workers’ compensation insurance with a few exceptions. Independent contractors are not considered employees and don’t fall under traditional workers’ compensation coverage.
Unlike workers’ compensation, OAI protects you from costs associated with a potential injury claim made by an independent contractor. These protections include medical costs, lost wages, and rehabilitation from injuries of an independent contractor who is injured during a contract job.
Q: What are the fees associated with OAI?
- Buyer – Fees vary based on the buyer’s Field Nation agreement.
- Provider – 0.5% fee on the total value of the work order for their purchase of Occupational Accident Insurance as an independent contractor.
Q: Can a provider upload their own OAI certificate of insurance and have the additional fee removed?
A: Currently, even if a provider has their own OAI certificate uploaded they will still be charged the 0.5% fee should they choose to complete a work order that has OAI. By having all OAI coverage through a single agreement and insurance provider, both Buyers and Providers can rest assured they have consistent, reliable coverage.
Q: What if the provider has a General Liability/Professional Liability COI uploaded? Will the fee still be charged?
A: Yes – the fee will still be charged. General Liability/Professional Liability Insurance is not the same as OAI.